Shipping Information
Updated August 2025
At PBT, we try to keep shipping fair and transparent. Rates shown at checkout are the real cost for your location based on destination and weight. We subsidise where we can, and offer free shipping over the threshold shown for your country (e.g., $100 USD in the U.S., €100 in Europe, or the local-currency equivalent).
Carriers we use:
- United States & Canada: USPS, UPS & FedEx.
- Europe: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
- Australia & New Zealand: Australia Post, Couriers Please, Aramex and local delivery partners.
- Asia: SF Express.
What to expect at checkout:
- Your cart is virtually weighed at checkout. You'll be presented delivery options in your region.
- Delivery time depends on service selected and destination. It is shown for each region below (typically 1–7 business days).
- Larger/heavier or wholesale orders may require a custom quote. If so, we’ll contact you before dispatch to confirm options and costs.
Duties & taxes
We’ve listed duties/tax guidance for each country below. By ordering, you agree to pay any import fees applied by your local authorities. Where offered, a Delivered Duty Paid (DDP) option appears at checkout (all duties/taxes included) — for example, select regions in Canada.
Currency fluctuations
Free shipping thresholds are set in our host store currency and converted to your local currency at checkout. Because exchange rates change over time, local-currency equivalents may vary slightly.
Returns & exchanges
We offer exchanges within 30 days of purchase to keep your experience seamless.
Jump to your country/region:
🇦🇺 Australia | 🇨🇦 Canada | 🇨🇳 China | 🇪🇺 EU Member Countries | 🇮🇪 Ireland | 🇬🇧 United Kingdom | 🇪🇺 EU (Non-Euro currencies) | 🇳🇴 Norway & 🇨🇭 Switzerland | 🇭🇰 Hong Kong SAR | 🇯🇵 Japan | 🇲🇾 Malaysia | 🇳🇿 New Zealand | 🇷🇸 Serbia | 🇸🇬 Singapore | 🇰🇷 South Korea | 🇺🇸 United States | 🌍 Rest of World
🇦🇺 Australia | 🇨🇦 Canada | 🇨🇳 China | 🇪🇺 EU Member Countries | 🇮🇪 Ireland | 🇬🇧 United Kingdom | 🇪🇺 EU (Non-Euro currencies) | 🇳🇴 Norway & 🇨🇭 Switzerland | 🇭🇰 Hong Kong SAR | 🇯🇵 Japan | 🇲🇾 Malaysia | 🇳🇿 New Zealand | 🇷🇸 Serbia | 🇸🇬 Singapore | 🇰🇷 South Korea | 🇺🇸 United States | 🌍 Rest of World
Country/Region: 🇦🇺 Australia
Shipping Origin: Australia
Delivery Time:
Economy (Couriers Please or Aramex): 3-7 business days.
Standard (Australia Post Parcel): 1-5 business days.
Express (Australia Post Parcel): 1-3 business days.
Shipping Rates:
Economy Shipping: $7.95 AUD (orders under $150) or Free (orders $150+)
Standard Shipping: $11.95 AUD (orders under $150) or $7.95 AUD (orders $150+)
Express Shipping: $15.95 AUD (orders under $150) or $10.95 AUD (orders $150+)
Duties & Taxes: No duties or taxes apply.
Disclaimer: Delivery times are estimates only and may take longer for regional or rural areas. Some carriers may have limited service to remote locations, which can affect delivery speed.
Shipping Origin: Australia
Delivery Time:
Economy (Couriers Please or Aramex): 3-7 business days.
Standard (Australia Post Parcel): 1-5 business days.
Express (Australia Post Parcel): 1-3 business days.
Shipping Rates:
Economy Shipping: $7.95 AUD (orders under $150) or Free (orders $150+)
Standard Shipping: $11.95 AUD (orders under $150) or $7.95 AUD (orders $150+)
Express Shipping: $15.95 AUD (orders under $150) or $10.95 AUD (orders $150+)
Duties & Taxes: No duties or taxes apply.
Disclaimer: Delivery times are estimates only and may take longer for regional or rural areas. Some carriers may have limited service to remote locations, which can affect delivery speed.
Country/Region: 🇨🇦 Canada
Shipping Origin: United States
Delivery Time:
• DDU (duties & taxes not included): 5–8 business days — FedEx International Connect Plus (customs clearance included).
• DDP (duties & taxes included): 6–10 business days — USPS First-Class Mail (under 4 lb / $200 CAD).
Shipping Rates:
Important: Please read carefully.
• DDP (USPS First-Class, under 4 lb / $200 CAD): All duties & taxes included at checkout — no extra fees at delivery.
• DDU (FedEx ICP): Customs clearance is included in the shipping rate. Canadian customs will still apply duties and taxes on delivery. No brokerage fees apply.
Order Value Guidance:
• Under $40 CAD: No duties or taxes apply.
• $40–$149 CAD: Local GST/HST/PST only — no duties.
• $150 CAD and above: Both duties (0–18%, depending on product) and local taxes will be applied.
Note: Remote territories (NT, NU, YT) may incur additonal shipping fees or carrier restrictions. We will contact you after checkout to discuss your options.
Shipping Origin: United States
Delivery Time:
• DDU (duties & taxes not included): 5–8 business days — FedEx International Connect Plus (customs clearance included).
• DDP (duties & taxes included): 6–10 business days — USPS First-Class Mail (under 4 lb / $200 CAD).
Shipping Rates:
0–1.8 kg — tap to view
DDU (duties/taxes not included): CAD $27–$70 — FedEx International Connect Plus. Duties & taxes charged by Canadian customs on delivery; no brokerage fees.
DDP (duties/taxes included): CAD $47–$68 — USPS First-Class Mail (6–10 business days).
Available only for parcels under 4 lb (1.8 kg) and under $200 CAD value.
DDP (duties/taxes included): CAD $47–$68 — USPS First-Class Mail (6–10 business days).
Available only for parcels under 4 lb (1.8 kg) and under $200 CAD value.
1.81–4.59 kg — tap to view
DDU (duties/taxes not included): CAD $27–$70 — FedEx International Connect Plus. Duties & taxes charged by Canadian customs on delivery; no brokerage fees.
DDP not available in this weight range.
DDP not available in this weight range.
4.6–5.99 kg — tap to view
DDU (duties/taxes not included): CAD $47–$87 — FedEx International Connect Plus. Duties & taxes charged by Canadian customs on delivery; no brokerage fees.
DDP not available in this weight range.
DDP not available in this weight range.
6 kg+ — tap to view
Please contact us for a custom shipping quote.
Important: Please read carefully.
• DDP (USPS First-Class, under 4 lb / $200 CAD): All duties & taxes included at checkout — no extra fees at delivery.
• DDU (FedEx ICP): Customs clearance is included in the shipping rate. Canadian customs will still apply duties and taxes on delivery. No brokerage fees apply.
Order Value Guidance:
• Under $40 CAD: No duties or taxes apply.
• $40–$149 CAD: Local GST/HST/PST only — no duties.
• $150 CAD and above: Both duties (0–18%, depending on product) and local taxes will be applied.
Note: Remote territories (NT, NU, YT) may incur additonal shipping fees or carrier restrictions. We will contact you after checkout to discuss your options.
Country/Region: 🇨🇳 China
Shipping Origin: China
Delivery Time: Standard: 2-4 business days.
Shipping Rates:
Standard Shipping: ¥55 (orders under ¥240) or Free (orders ¥240+)
Duties & Taxes: No duties or taxes apply.
Shipping Origin: China
Delivery Time: Standard: 2-4 business days.
Shipping Rates:
Standard Shipping: ¥55 (orders under ¥240) or Free (orders ¥240+)
Duties & Taxes: No duties or taxes apply.
Country/Region: 🇪🇺 EU Member Countries
Shipping Origin: Ireland
Delivery Time: Standard Road: 2–7 business days (varies by country, timeframe provided at checkout).
Carriers Used: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
How pricing works: Your cart is virtually weighed at checkout; we automatically apply the cheapest reliable road service for your destination.
Shipping Rates (weight-based, shown at checkout):
0–1 kg: from €12 • 1–3 kg: from €14.50 • 3–5 kg: from €16.50 • 5–10 kg: from €20 • 10–20 kg: from €24–€36 • 20 kg+: from €30–€46
Duties & Taxes: No duties on intra-EU shipments. VAT included where applicable.
Free Shipping: Orders €100+ (or local-currency equivalent for non-euro EU countries).
Shipping Origin: Ireland
Delivery Time: Standard Road: 2–7 business days (varies by country, timeframe provided at checkout).
Carriers Used: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
How pricing works: Your cart is virtually weighed at checkout; we automatically apply the cheapest reliable road service for your destination.
Shipping Rates (weight-based, shown at checkout):
0–1 kg: from €12 • 1–3 kg: from €14.50 • 3–5 kg: from €16.50 • 5–10 kg: from €20 • 10–20 kg: from €24–€36 • 20 kg+: from €30–€46
Duties & Taxes: No duties on intra-EU shipments. VAT included where applicable.
Free Shipping: Orders €100+ (or local-currency equivalent for non-euro EU countries).
Country/Region: 🇮🇪 Ireland
Shipping Origin: Ireland
Delivery Time: Standard Road: 1–3 business days.
Carriers Used: AnPost
Shipping Rates (weight-based):
0–1 kg: €6 • 1–3 kg: €7.50 • 3–5 kg: €8.50 • 5–10 kg: €10 • 10 kg+: €14
Duties & Taxes: No duties within Ireland. VAT included.
Free Shipping: Orders €100+.
Shipping Origin: Ireland
Delivery Time: Standard Road: 1–3 business days.
Carriers Used: AnPost
Shipping Rates (weight-based):
0–1 kg: €6 • 1–3 kg: €7.50 • 3–5 kg: €8.50 • 5–10 kg: €10 • 10 kg+: €14
Duties & Taxes: No duties within Ireland. VAT included.
Free Shipping: Orders €100+.
Country/Region: 🇬🇧 United Kingdom
Shipping Origin: Ireland
Delivery Time: Standard Road: 2–4 business days.
Carriers Used: DHL, UPS Road or AnPost (hands off to Royal Mail / Parcelforce where applicable).
Shipping Rates (weight-based):
0–1 kg: £10.50 • 1–3 kg: £12.50 • 3–5 kg: £14 • 5–10 kg: £17 • 10 kg+: £22
Duties & Taxes:
Orders ≤ £135: VAT collected at checkout (no duty).
Orders > £135: Import VAT + duties may apply on goods and shipping (payable by recipient).
Free Shipping: Orders £100+.
Shipping Origin: Ireland
Delivery Time: Standard Road: 2–4 business days.
Carriers Used: DHL, UPS Road or AnPost (hands off to Royal Mail / Parcelforce where applicable).
Shipping Rates (weight-based):
0–1 kg: £10.50 • 1–3 kg: £12.50 • 3–5 kg: £14 • 5–10 kg: £17 • 10 kg+: £22
Duties & Taxes:
Orders ≤ £135: VAT collected at checkout (no duty).
Orders > £135: Import VAT + duties may apply on goods and shipping (payable by recipient).
Free Shipping: Orders £100+.
Country/Region: 🇪🇺 EU (Non-Euro currencies)
Shipping Origin: Ireland
Delivery Time: Standard Road: 3–6 business days.
Carriers Used: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
How pricing works: Weight-based; rates convert to local currency at checkout.
Local Currency Examples (weight-based):
🇨🇿 Czechia (CZK): 0–1 kg: Kč 350 • 1–3 kg: Kč 413 • 3–5 kg: Kč 488 • 5–10 kg: Kč 601 • 10 kg+: Kč 802
🇩🇰 Denmark (DKK): 0–1 kg: kr 105 • 1–3 kg: kr 124 • 3–5 kg: kr 146 • 5–10 kg: kr 179 • 10 kg+: kr 239
🇵🇱 Poland (PLN): 0–1 kg: zł 60 • 1–3 kg: zł 71 • 3–5 kg: zł 84 • 5–10 kg: zł 103 • 10 kg+: zł 138
🇭🇺 Hungary (HUF): 0–1 kg: Ft 6,420 • 1–3 kg: Ft 7,415 • 3–5 kg: Ft 8,620 • 5–10 kg: Ft 10,830 • 10 kg+: Ft 14,440
🇸🇪 Sweden (SEK): 0–1 kg: kr 184 • 1–3 kg: kr 212 • 3–5 kg: kr 247 • 5–10 kg: kr 310 • 10 kg+: kr 414
Duties & Taxes: No duties within the EU; VAT included.
Free Shipping: €100 equivalent — e.g., CZK 2,530 • DKK 745 • PLN 436 • HUF 39,000 • SEK 1,120 • BGN 196.
Shipping Origin: Ireland
Delivery Time: Standard Road: 3–6 business days.
Carriers Used: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
How pricing works: Weight-based; rates convert to local currency at checkout.
Local Currency Examples (weight-based):
🇨🇿 Czechia (CZK): 0–1 kg: Kč 350 • 1–3 kg: Kč 413 • 3–5 kg: Kč 488 • 5–10 kg: Kč 601 • 10 kg+: Kč 802
🇩🇰 Denmark (DKK): 0–1 kg: kr 105 • 1–3 kg: kr 124 • 3–5 kg: kr 146 • 5–10 kg: kr 179 • 10 kg+: kr 239
🇵🇱 Poland (PLN): 0–1 kg: zł 60 • 1–3 kg: zł 71 • 3–5 kg: zł 84 • 5–10 kg: zł 103 • 10 kg+: zł 138
🇭🇺 Hungary (HUF): 0–1 kg: Ft 6,420 • 1–3 kg: Ft 7,415 • 3–5 kg: Ft 8,620 • 5–10 kg: Ft 10,830 • 10 kg+: Ft 14,440
🇸🇪 Sweden (SEK): 0–1 kg: kr 184 • 1–3 kg: kr 212 • 3–5 kg: kr 247 • 5–10 kg: kr 310 • 10 kg+: kr 414
Duties & Taxes: No duties within the EU; VAT included.
Free Shipping: €100 equivalent — e.g., CZK 2,530 • DKK 745 • PLN 436 • HUF 39,000 • SEK 1,120 • BGN 196.
Country/Region: 🇳🇴 Norway & 🇨🇭 Switzerland
Shipping Origin: Ireland
Delivery Time: Standard Road: 5–8 business days (customs may add time).
Carriers Used: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
Shipping Rates (weight-based):
Norway (NOK): 0–1 kg: kr 218 • 1–3 kg: kr 270 • 3–5 kg: kr 316 • 5–10 kg: kr 390 • 10 kg+: kr 529
Switzerland (CHF): 0–1 kg: CHF 19.50 • 1–3 kg: CHF 23.50 • 3–5 kg: CHF 28.50 • 5–10 kg: CHF 35.50 • 10 kg+: CHF 48.00
Duties & Taxes: Import VAT/duties may apply on arrival (payable by recipient).
Shipping Origin: Ireland
Delivery Time: Standard Road: 5–8 business days (customs may add time).
Carriers Used: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
Shipping Rates (weight-based):
Norway (NOK): 0–1 kg: kr 218 • 1–3 kg: kr 270 • 3–5 kg: kr 316 • 5–10 kg: kr 390 • 10 kg+: kr 529
Switzerland (CHF): 0–1 kg: CHF 19.50 • 1–3 kg: CHF 23.50 • 3–5 kg: CHF 28.50 • 5–10 kg: CHF 35.50 • 10 kg+: CHF 48.00
Duties & Taxes: Import VAT/duties may apply on arrival (payable by recipient).
Country/Region: 🇭🇰 Hong Kong SAR
Shipping Origin: Australia
Delivery Time: Standard: 4-7 business days.
Shipping Rates:
Standard Shipping: HK$90 (orders under HK$250) or Free (orders HK$250+)
Duties & Taxes: May apply based on local regulations.
Shipping Origin: Australia
Delivery Time: Standard: 4-7 business days.
Shipping Rates:
Standard Shipping: HK$90 (orders under HK$250) or Free (orders HK$250+)
Duties & Taxes: May apply based on local regulations.
Country/Region: 🇯🇵 Japan
Shipping Origin: Australia
Delivery Time: Standard: 4-7 business days.
Shipping Rates:
Standard Shipping: ¥1,500 (orders under ¥15,000) or Free (orders ¥15,000+)
Duties & Taxes: 10% Consumption Tax, 1.6% Duty.
Shipping Origin: Australia
Delivery Time: Standard: 4-7 business days.
Shipping Rates:
Standard Shipping: ¥1,500 (orders under ¥15,000) or Free (orders ¥15,000+)
Duties & Taxes: 10% Consumption Tax, 1.6% Duty.
Country/Region: 🇲🇾 Malaysia
Shipping Origin: Australia
Delivery Time: Standard: 5-8 business days.
Shipping Rates:
Standard Shipping: RM80 (orders under RM155), RM28 (orders RM155–RM449.99) or Free (orders RM450+)
Duties & Taxes: May apply based on local regulations.
Shipping Origin: Australia
Delivery Time: Standard: 5-8 business days.
Shipping Rates:
Standard Shipping: RM80 (orders under RM155), RM28 (orders RM155–RM449.99) or Free (orders RM450+)
Duties & Taxes: May apply based on local regulations.
Country/Region: 🇳🇿 New Zealand
Shipping Origin: Australia
Delivery Time: Standard: 4-7 business days.
Shipping Rates:
Standard Shipping: $30 NZD (orders under $160) or Free (orders $160+)
Duties & Taxes: No duties or taxes apply.
Shipping Origin: Australia
Delivery Time: Standard: 4-7 business days.
Shipping Rates:
Standard Shipping: $30 NZD (orders under $160) or Free (orders $160+)
Duties & Taxes: No duties or taxes apply.
Country/Region: 🇷🇸 Serbia
Shipping Origin: Serbia
Delivery Time: Standard: 3-5 business days.
Shipping Rates:
Standard Shipping: RSD 580 (orders under RSD 7,000) or Free (orders RSD 7,000+)
Duties & Taxes: Included in price where applicable.
Shipping Origin: Serbia
Delivery Time: Standard: 3-5 business days.
Shipping Rates:
Standard Shipping: RSD 580 (orders under RSD 7,000) or Free (orders RSD 7,000+)
Duties & Taxes: Included in price where applicable.
Country/Region: 🇸🇬 Singapore
Shipping Origin: Australia
Delivery Time: Standard: 5-8 business days.
Shipping Rates:
Standard Shipping: $24 SGD (orders under $45), $8 SGD (orders $45–$134.99) or Free (orders $135+)
Duties & Taxes: May apply based on local regulations.
Shipping Origin: Australia
Delivery Time: Standard: 5-8 business days.
Shipping Rates:
Standard Shipping: $24 SGD (orders under $45), $8 SGD (orders $45–$134.99) or Free (orders $135+)
Duties & Taxes: May apply based on local regulations.
Country/Region: 🇰🇷 South Korea
Shipping Origin: Australia
Delivery Time: Standard: 5-8 business days.
Shipping Rates:
Standard Shipping: ₩13,500
Duties & Taxes: Exempt for single items.
Shipping Origin: Australia
Delivery Time: Standard: 5-8 business days.
Shipping Rates:
Standard Shipping: ₩13,500
Duties & Taxes: Exempt for single items.
Country/Region: 🇺🇸 United States
Shipping Origin: United States
Delivery Time: Standard: 3–5 business days. Priority: 1–3 business days (2–3 business days for AK & HI).
Carriers Used: USPS, UPS & FedEx (chosen automatically based on destination for best speed & reliability)
How pricing works: Your cart is virtually weighed at checkout to select the correct weight band and rate for your location.
Shipping Rates:
Contiguous U.S.
Standard: From $4.95 for orders under $100, or Free at $100+
Priority: From $9.95 (varies by state & weight band)
Alaska & Hawaii
Standard (USPS Ground Advantage): from $11.95: 3–7 business days
Priority (FedEx 2Day® One Rate where eligible): $15.95: typically 2 business days
Large/heavy boxes that exceed FedEx One Rate limits switch to the next best shipping option (e.g., USPS Ground Advantage)
Duties & Taxes: No duties or taxes apply to U.S. orders.
Shipping Origin: United States
Delivery Time: Standard: 3–5 business days. Priority: 1–3 business days (2–3 business days for AK & HI).
Carriers Used: USPS, UPS & FedEx (chosen automatically based on destination for best speed & reliability)
How pricing works: Your cart is virtually weighed at checkout to select the correct weight band and rate for your location.
Shipping Rates:
Contiguous U.S.
Standard: From $4.95 for orders under $100, or Free at $100+
Priority: From $9.95 (varies by state & weight band)
Alaska & Hawaii
Standard (USPS Ground Advantage): from $11.95: 3–7 business days
Priority (FedEx 2Day® One Rate where eligible): $15.95: typically 2 business days
Large/heavy boxes that exceed FedEx One Rate limits switch to the next best shipping option (e.g., USPS Ground Advantage)
Duties & Taxes: No duties or taxes apply to U.S. orders.
Country/Region: 🌍 Rest of World (ROW)
Shipping Origin: Varies
Delivery Time: Provided at checkout.
Shipping Rates:
Shipping costs and delivery times are calculated at checkout.
Duties & Taxes: May apply based on your location.
We can ship to any country worldwide. If your country is not available at checkout, please contact us for a custom shipping quote.
Shipping Origin: Varies
Delivery Time: Provided at checkout.
Shipping Rates:
Shipping costs and delivery times are calculated at checkout.
Duties & Taxes: May apply based on your location.
We can ship to any country worldwide. If your country is not available at checkout, please contact us for a custom shipping quote.