Shipping Information
Updated September 2025
At PBT, we try to keep shipping fair and transparent. Rates shown at checkout are the real cost for your location based on destination and weight. We subsidise where we can, and offer free shipping over the threshold shown for your country (e.g., $100 USD in the U.S., €100 in Europe, or the local-currency equivalent).
Carriers we use:
- United States & Canada: USPS, UPS & FedEx.
- Europe: DHL, UPS Road or AnPost (hands off to your national postal service where applicable).
- Australia & New Zealand: Australia Post, Couriers Please, Aramex and local delivery partners.
- Asia: SF Express and 4PX
What to expect at checkout:
- Your cart is virtually weighed at checkout. You'll be presented delivery options in your region.
- Delivery time depends on service selected and destination. It is shown for each region below (typically 1–7 business days).
- Larger/heavier or wholesale orders may require a custom quote. If so, we’ll contact you before dispatch to confirm options and costs.
Duties & taxes
We’ve listed duties/tax guidance for each country below. By ordering, you agree to pay any import fees applied by your local authorities. Where offered, a Delivered Duty Paid (DDP) option appears at checkout (all duties/taxes included) — for example, select regions in Canada.
Currency fluctuations
Free shipping thresholds are set in our host store currency and converted to your local currency at checkout. Because exchange rates change over time, local-currency equivalents may vary slightly.
Returns & exchanges
We offer exchanges within 30 days of purchase to keep your experience seamless.
🌏 Asia
🇨🇳 China
Shipping Origin: China
Delivery Time: Standard: 2–4 business days.
Shipping Rates:
Standard Shipping: ¥55 (orders under ¥240) or Free (orders ¥240+)
Duties & Taxes: No duties or taxes apply.
Delivery Time: Standard: 2–4 business days.
Shipping Rates:
Standard Shipping: ¥55 (orders under ¥240) or Free (orders ¥240+)
Duties & Taxes: No duties or taxes apply.
🇭🇰 Hong Kong SAR
Shipping Origin: China
Delivery Time: Express: 1–3 business days.
Carriers Used: SF Express
Shipping Rates:
Standard Shipping: HK$75 (orders under HK$250) or Free (orders HK$250+)
Duties & Taxes: No duties or taxes apply.
Delivery Time: Express: 1–3 business days.
Carriers Used: SF Express
Shipping Rates:
Standard Shipping: HK$75 (orders under HK$250) or Free (orders HK$250+)
Duties & Taxes: No duties or taxes apply.
🇯🇵 Japan
Shipping Origin: China
Delivery Time: Standard: 5–8 business days • Express: 3–5 business days (customs may add time).
Carriers Used: 4PX (Standard) • SF Express (Express)
Shipping Rates:
Standard (4PX): 0–0.999kg ¥2,381 • 1–1.999kg ¥2,443 • 2–2.999kg ¥2,526 • 3–3.999kg ¥2,795 • 4–4.999kg ¥3,334 • 5–6.999kg ¥5,177 • 7–10kg ¥7,144
Express (SF Express): 0–0.999kg ¥2,500 • 1–1.999kg ¥3,500 • 2–2.999kg ¥4,400 • 3–3.999kg ¥5,200 • 4–4.999kg ¥6,000
Duties & Taxes: 10% Consumption Tax (payable by recipient).
Note: Japan tariff schedules indicate 0% duty on our products; only the 10% consumption tax applies.
Delivery Time: Standard: 5–8 business days • Express: 3–5 business days (customs may add time).
Carriers Used: 4PX (Standard) • SF Express (Express)
Shipping Rates:
Standard (4PX): 0–0.999kg ¥2,381 • 1–1.999kg ¥2,443 • 2–2.999kg ¥2,526 • 3–3.999kg ¥2,795 • 4–4.999kg ¥3,334 • 5–6.999kg ¥5,177 • 7–10kg ¥7,144
Express (SF Express): 0–0.999kg ¥2,500 • 1–1.999kg ¥3,500 • 2–2.999kg ¥4,400 • 3–3.999kg ¥5,200 • 4–4.999kg ¥6,000
Duties & Taxes: 10% Consumption Tax (payable by recipient).
Note: Japan tariff schedules indicate 0% duty on our products; only the 10% consumption tax applies.
🇲🇾 Malaysia
Shipping Origin: Australia
Delivery Time: Standard: 5–8 business days.
Shipping Rates:
Standard Shipping: RM80 (orders under RM155), RM28 (orders RM155–RM449.99) or Free (orders RM450+)
Duties & Taxes: May apply based on local regulations.
Delivery Time: Standard: 5–8 business days.
Shipping Rates:
Standard Shipping: RM80 (orders under RM155), RM28 (orders RM155–RM449.99) or Free (orders RM450+)
Duties & Taxes: May apply based on local regulations.
🇸🇬 Singapore
Shipping Origin: Australia
Delivery Time: Standard: 5–8 business days.
Shipping Rates:
Standard Shipping: SGD $24 (orders under $45), SGD $8 (orders $45–$134.99) or Free (orders $135+)
Duties & Taxes: May apply based on local regulations.
Delivery Time: Standard: 5–8 business days.
Shipping Rates:
Standard Shipping: SGD $24 (orders under $45), SGD $8 (orders $45–$134.99) or Free (orders $135+)
Duties & Taxes: May apply based on local regulations.
🇰🇷 South Korea
Shipping Origin: China
Delivery Time: Standard: 5–8 business days • Express: 3–5 business days (customs may add time).
Carriers Used: 4PX (Standard) • SF Express (Express)
Shipping Rates:
Standard (4PX): 0–2.999kg ₩23,883 • 3–4.999kg ₩31,067 • 5–6.999kg ₩40,970 • 7–10kg ₩56,310
Express (SF Express): 0–0.999kg ₩29,708 • 1–2.999kg ₩49,515 • 3–5kg ₩68,543
Duties & Taxes: Orders under USD $150 enter duty-free. Above this, customs duties (typically 8–13%) and 10% VAT apply. In some instances, a small clearance fee may be charged by the courier.
Delivery Time: Standard: 5–8 business days • Express: 3–5 business days (customs may add time).
Carriers Used: 4PX (Standard) • SF Express (Express)
Shipping Rates:
Standard (4PX): 0–2.999kg ₩23,883 • 3–4.999kg ₩31,067 • 5–6.999kg ₩40,970 • 7–10kg ₩56,310
Express (SF Express): 0–0.999kg ₩29,708 • 1–2.999kg ₩49,515 • 3–5kg ₩68,543
Duties & Taxes: Orders under USD $150 enter duty-free. Above this, customs duties (typically 8–13%) and 10% VAT apply. In some instances, a small clearance fee may be charged by the courier.
🇹🇼 Taiwan
Shipping Origin: Australia
Delivery Time: Express: 3–5 business days (customs may add time).
Carriers Used: SF Express
Shipping Rates (weight-based, TWD):
0–0.999kg TWD 120 • 1–1.999kg TWD 212 • 2–2.999kg TWD 305 • 3–3.999kg TWD 399 • 4–4.999kg TWD 491
Duties & Taxes: 5% VAT applies on imports. Goods valued under TWD 2,000 are exempt from VAT & duties. Some items may have import duty or excise/commodity tax depending on product type.
Note: Valuation is based on CIF (Cost + Insurance + Freight).
Delivery Time: Express: 3–5 business days (customs may add time).
Carriers Used: SF Express
Shipping Rates (weight-based, TWD):
0–0.999kg TWD 120 • 1–1.999kg TWD 212 • 2–2.999kg TWD 305 • 3–3.999kg TWD 399 • 4–4.999kg TWD 491
Duties & Taxes: 5% VAT applies on imports. Goods valued under TWD 2,000 are exempt from VAT & duties. Some items may have import duty or excise/commodity tax depending on product type.
Note: Valuation is based on CIF (Cost + Insurance + Freight).
🌍 Europe
🇪🇺 EU Member Countries
Shipping Origin: Ireland
Delivery Time: Standard Road: 2–7 business days.
Carriers Used: DHL, UPS Road or AnPost.
Shipping Rates:
0–1kg €12 • 1–3kg €14.50 • 3–5kg €16.50 • 5–10kg €20 • 10–20kg €24–€36 • 20kg+ €30–€46
Duties & Taxes: No duties intra-EU. VAT included.
Free Shipping: Orders €100+.
Delivery Time: Standard Road: 2–7 business days.
Carriers Used: DHL, UPS Road or AnPost.
Shipping Rates:
0–1kg €12 • 1–3kg €14.50 • 3–5kg €16.50 • 5–10kg €20 • 10–20kg €24–€36 • 20kg+ €30–€46
Duties & Taxes: No duties intra-EU. VAT included.
Free Shipping: Orders €100+.
🇪🇺 EU (Non-Euro currencies)
Shipping Origin: Ireland
Delivery Time: Standard Road: 3–6 business days.
Carriers Used: DHL, UPS Road or AnPost.
Rates (examples):
🇨🇿 Czechia: 0–1kg Kč350 • 1–3kg Kč413 • 3–5kg Kč488 • 5–10kg Kč601 • 10kg+ Kč802
🇩🇰 Denmark: 0–1kg kr105 • 1–3kg kr124 • 3–5kg kr146 • 5–10kg kr179 • 10kg+ kr239
🇵🇱 Poland: 0–1kg zł60 • 1–3kg zł71 • 3–5kg zł84 • 5–10kg zł103 • 10kg+ zł138
🇭🇺 Hungary: 0–1kg Ft6420 • 1–3kg Ft7415 • 3–5kg Ft8620 • 5–10kg Ft10830 • 10kg+ Ft14440
🇸🇪 Sweden: 0–1kg kr184 • 1–3kg kr212 • 3–5kg kr247 • 5–10kg kr310 • 10kg+ kr414
Duties & Taxes: No duties intra-EU. VAT included.
Free Shipping: €100 equivalent.
Delivery Time: Standard Road: 3–6 business days.
Carriers Used: DHL, UPS Road or AnPost.
Rates (examples):
🇨🇿 Czechia: 0–1kg Kč350 • 1–3kg Kč413 • 3–5kg Kč488 • 5–10kg Kč601 • 10kg+ Kč802
🇩🇰 Denmark: 0–1kg kr105 • 1–3kg kr124 • 3–5kg kr146 • 5–10kg kr179 • 10kg+ kr239
🇵🇱 Poland: 0–1kg zł60 • 1–3kg zł71 • 3–5kg zł84 • 5–10kg zł103 • 10kg+ zł138
🇭🇺 Hungary: 0–1kg Ft6420 • 1–3kg Ft7415 • 3–5kg Ft8620 • 5–10kg Ft10830 • 10kg+ Ft14440
🇸🇪 Sweden: 0–1kg kr184 • 1–3kg kr212 • 3–5kg kr247 • 5–10kg kr310 • 10kg+ kr414
Duties & Taxes: No duties intra-EU. VAT included.
Free Shipping: €100 equivalent.
🇮🇪 Ireland
Shipping Origin: Ireland
Delivery Time: 1–3 business days.
Carriers Used: AnPost
Shipping Rates: 0–1kg €6 • 1–3kg €7.50 • 3–5kg €8.50 • 5–10kg €10 • 10kg+ €14
Duties & Taxes: None intra-Ireland. VAT included.
Free Shipping: Orders €100+.
Delivery Time: 1–3 business days.
Carriers Used: AnPost
Shipping Rates: 0–1kg €6 • 1–3kg €7.50 • 3–5kg €8.50 • 5–10kg €10 • 10kg+ €14
Duties & Taxes: None intra-Ireland. VAT included.
Free Shipping: Orders €100+.
🇳🇴 Norway & 🇨🇭 Switzerland
Shipping Origin: Ireland
Delivery Time: 5–8 business days.
Carriers Used: DHL, UPS Road or AnPost.
Rates:
Norway: 0–1kg kr218 • 1–3kg kr270 • 3–5kg kr316 • 5–10kg kr390 • 10kg+ kr529
Switzerland: 0–1kg CHF19.50 • 1–3kg CHF23.50 • 3–5kg CHF28.50 • 5–10kg CHF35.50 • 10kg+ CHF48
Duties & Taxes: Import VAT/duties may apply (payable by recipient).
Delivery Time: 5–8 business days.
Carriers Used: DHL, UPS Road or AnPost.
Rates:
Norway: 0–1kg kr218 • 1–3kg kr270 • 3–5kg kr316 • 5–10kg kr390 • 10kg+ kr529
Switzerland: 0–1kg CHF19.50 • 1–3kg CHF23.50 • 3–5kg CHF28.50 • 5–10kg CHF35.50 • 10kg+ CHF48
Duties & Taxes: Import VAT/duties may apply (payable by recipient).
🇷🇸 Serbia
Shipping Origin: Serbia
Delivery Time: 3–5 business days.
Shipping Rates: RSD 580 (orders under RSD 7,000) or Free (orders RSD 7,000+)
Duties & Taxes: Included where applicable.
Delivery Time: 3–5 business days.
Shipping Rates: RSD 580 (orders under RSD 7,000) or Free (orders RSD 7,000+)
Duties & Taxes: Included where applicable.
🇬🇧 United Kingdom
Shipping Origin: Ireland
Delivery Time: 2–4 business days.
Carriers Used: DHL, UPS Road, AnPost → Royal Mail/Parcelforce.
Rates: 0–1kg £9 • 1–3kg £11 • 3–5kg £13 • 5–10kg £17 • 10kg+ £22
Duties & Taxes:
≤ £135: VAT at checkout (no duty).
> £135: Import VAT + duties (payable by recipient).
Free Shipping: Orders £100+.
Delivery Time: 2–4 business days.
Carriers Used: DHL, UPS Road, AnPost → Royal Mail/Parcelforce.
Rates: 0–1kg £9 • 1–3kg £11 • 3–5kg £13 • 5–10kg £17 • 10kg+ £22
Duties & Taxes:
≤ £135: VAT at checkout (no duty).
> £135: Import VAT + duties (payable by recipient).
Free Shipping: Orders £100+.
🌎 North America
🇨🇦 Canada
Shipping Origin: USA
Delivery Time: DDU: 5–8 days (FedEx ICP). DDP: 6–10 days (USPS First-Class under 4 lb / $200 CAD).
Carriers Used: FedEx ICP • USPS First-Class
Rates:
0–1.8kg CAD $27–$70 (DDU) • CAD $47–$68 (DDP)
1.81–4.59kg CAD $27–$70 (DDU)
4.6–5.99kg CAD $47–$87 (DDU)
6kg+: Custom quote
Order Value Guidance:
≤ $40 CAD: no duties/taxes.
$40–$149 CAD: GST/HST/PST only.
$150+ CAD: Duties (0–18%) + local taxes.
Remote territories (NT, NU, YT) may incur extra fees.
Delivery Time: DDU: 5–8 days (FedEx ICP). DDP: 6–10 days (USPS First-Class under 4 lb / $200 CAD).
Carriers Used: FedEx ICP • USPS First-Class
Rates:
0–1.8kg CAD $27–$70 (DDU) • CAD $47–$68 (DDP)
1.81–4.59kg CAD $27–$70 (DDU)
4.6–5.99kg CAD $47–$87 (DDU)
6kg+: Custom quote
Order Value Guidance:
≤ $40 CAD: no duties/taxes.
$40–$149 CAD: GST/HST/PST only.
$150+ CAD: Duties (0–18%) + local taxes.
Remote territories (NT, NU, YT) may incur extra fees.
🇺🇸 United States
Shipping Origin: USA
Delivery Time: Standard: 3–5 days • Priority: 1–3 days (2–3 for AK & HI).
Carriers Used: USPS, UPS & FedEx
Rates:
Contiguous US: Standard from $4.95 (free $100+) • Priority from $9.95
Alaska & Hawaii: Standard from $11.95 • Priority $15.95 (2 days typical)
Duties & Taxes: None.
Delivery Time: Standard: 3–5 days • Priority: 1–3 days (2–3 for AK & HI).
Carriers Used: USPS, UPS & FedEx
Rates:
Contiguous US: Standard from $4.95 (free $100+) • Priority from $9.95
Alaska & Hawaii: Standard from $11.95 • Priority $15.95 (2 days typical)
Duties & Taxes: None.
🌏 Oceania
🇦🇺 Australia
Shipping Origin: Australia
Delivery Time: Economy 3–7 days • Standard 1–5 days • Express 1–3 days.
Carriers Used: Couriers Please • Aramex • Australia Post
Rates:
Economy: $7.95 AUD (free $150+)
Standard: $11.95 AUD (or $7.95 $150+)
Express: $15.95 AUD (or $10.95 $150+)
Duties & Taxes: None.
Regional/rural areas may take longer.
Delivery Time: Economy 3–7 days • Standard 1–5 days • Express 1–3 days.
Carriers Used: Couriers Please • Aramex • Australia Post
Rates:
Economy: $7.95 AUD (free $150+)
Standard: $11.95 AUD (or $7.95 $150+)
Express: $15.95 AUD (or $10.95 $150+)
Duties & Taxes: None.
Regional/rural areas may take longer.
🇳🇿 New Zealand
Shipping Origin: Australia
Delivery Time: 4–7 business days.
Rates: NZD $30 (orders under $160) or Free ($160+)
Duties & Taxes: None.
Delivery Time: 4–7 business days.
Rates: NZD $30 (orders under $160) or Free ($160+)
Duties & Taxes: None.
🌍 Rest of World
🌍 Rest of World
Shipping Origin: Varies
Delivery Time: Provided at checkout.
Rates: Calculated at checkout.
Duties & Taxes: May apply depending on country.
If your country isn’t available at checkout, contact us for a quote.
Delivery Time: Provided at checkout.
Rates: Calculated at checkout.
Duties & Taxes: May apply depending on country.
If your country isn’t available at checkout, contact us for a quote.